liable for lost, damaged, or stolen items
Your unworn and unwanted jewelry should't be collecting dust -- it's valuable! During our Spring Clean Your Bling Event, you can order a FREE Trade-In Kit to turn something old into something sparkly and new!
Got metal? If you have valuable precious metal (silver, gold, platinum) jewelry you no longer wear, we can help you melt those items in exchange for credit to shop at leMel for something you’ll love or cash! (examples include: old chains, mountings we take the stones out of, old pieces that are no longer in style and not able to be repurposed). Not sure if a piece you have is real or costume? Send it in and we will let you know!
All shipping and insurance costs are included Free with your Trade-In Kit. All kits are automatically insured for up to $5,000, with additional insurance available by emailing us: firstname.lastname@example.org
Have more questions? Please visit our Trade-In Information page HERE.
To estimate delivery time, please take into account our processing time (2-3 days) in addition to the time indicated by your selected shipping method at checkout.
All initial jewelry pieces take 2-3 weeks to custom make and ship. Items not in stock can take between 6-8 weeks.
leMel offers FREE UPS Ground Shipping for orders in the US with a tracking number for orders over $300 (EXCEPT during annual sales, like our bday sale, black Friday sale, etc).
We also offer:
USPS First Class - $5.99*
USPS Priority - $9.99
Carrier based UPS 2nd day and UPS overnight are calculated at checkout.
*only offered for orders with a value of less than $199.
Please message us via chat or email email@example.com for more up-to-date shipping timelines.
• We will combine pieces into the least amount of boxes we feel appropriate unless otherwise noted in your order.
• A signature is required for shipments sent via UPS unless ROUTE is purchased.
• UPS does NOT deliver on Saturdays.
• We cannot ship UPS to PO boxes.
• All shipping charges are non-refundable.