Holiday FAQs

Santa’s not the only one on a deadline!
Don’t let shipping delays cramp your holiday sparkle!

Holiday FAQs

Holiday Shipping Deadlines

Delivery by December 23rd, 2024

To ensure your gifts arrive by December 23rd, 2024, here are the shipping deadlines for UPS and USPS services. Please note, these apply to in-stock pieces only. Special deadlines apply to the following: Made-to-order pieces, Initial jewelry, Name necklaces, and Custom name bracelets.

Shipping Deadlines: (In-Stock Pieces Only)

UPS Ground: Order by Monday, December 16th 2pm CTS for delivery by December 23rd.(Delivery times vary based on shipping destination. Be sure to check transit times for your specific location.)

UPS 2nd Day Air: Order by Wednesday, December 18th 2pm CTS for delivery by December 23rd.

UPS Next Day Air: Order by Friday December 20th by 2pm CTS for delivery by December 23rd.

USPS Ground Advantage: Order by Monday, December 16th 2pm CTS for delivery by December 23rd.

First-Class Mail: Order by Monday, December 16th 2pm CTS for delivery by December 23rd.

Priority Mail: Ship by Tuesday, December 17th 2pm CTS for delivery by December 23rd.

Made to Order/ Personalized Pieces Deadlines:

Made-to-Order Pieces: Order by Monday, October 28th for delivery by December 23rd (8-week lead time).

Initial Jewelry: Order by Monday, December 2nd for delivery by December 23rd (4-week lead time).

Custom Name Necklaces: Order by Monday, November 11th for delivery by December 23rd (6-week lead time).

Be sure to order early to ensure timely delivery, as shipping dates are estimates and may vary depending on origin, destination, and other conditions!

Can I return something purchase during Black Friday Sale?

Item's purchased from Nov - Dec. are eligible for an extended exchange or store credit until January 6th. No refunds will be offered.

How can I return a gift?

Item's purchased from Nov - Dec. are eligible for an extended exchange or store credit until January 6th. No refunds will be offered.

Personalized Jewelry

Made to Order/ Personalized Pieces Deadlines:

  • Made-to-Order Pieces: Order by Monday, October 28th for delivery by December 23rd (8-week lead time).
  • Initial Jewelry: Order by Monday, November 25th for delivery by December 23rd (4-week lead time).
  • Custom Name Necklaces: Order by Monday, November 11th for delivery by December 23rd (6-week lead time).

We DO NOT OFFER RETURNS OR EXCHANGES on customized jewelry, initial necklaces, custom sized beaded bracelets, rings that have been sized or special ordered, engraved items, custom sized necklaces, or any custom/special ordered pieces.

Do you sell gift cards?

Yes! Digital gift cards issued by email are available on our website here

If you would like a physical gift card, that will be need to be purchased in store at our Houston showroom.

Gift guides

Need gift ideas? We’ve got you covered!

SHOP NOW

LEMEL gift card

Not sure what to choose? Go with a gift card!

SHOP GIFT CARDS
Your Bag
0