If one of your LeMel pieces requires a repair, or you have a repair on something that’s not LeMel, we’d love to help!
We gladly accept mail-in service requests. Please print and complete the form and send it in with your item in a secure and fully insured box to our office located at:
2418 Tangley Street
Houston, TX 77005
If there is a fee associated with your repair, you will be contacted for authorization to proceed with an estimate prior to completing any work. For 12 weeks after purchasing a LeMel piece, we’ll make a first repair to any of our 14k gold items at no charge. We know by then you’ve gotten used to wearing it every day and you’ll want it fixed and back in your hands as soon as possible!
Outside of the 12-week window, or have a non-LeMel piece you’d like us to fix? We will provide a quote for repair and shipping for you to confirm before proceeding. Typically repairs take 2-3 weeks.