If one of your LeMel pieces requires a repair, or you have a repair on something that’s not LeMel, we’d love to help!
Please send us an email at hello@shoplemel.com or fill out the form here. We will respond with mailing instructions.
Upon receipt of your item we will send an email with a quote if necessary. For 12 weeks after purchasing a LeMel piece we will cover the cost of - loose stones, missing stones, broken clasp, and broken chain.
After the 12 week time period we can happily repair your items and will send a quote for approval.
Normal wear and tear is not covered by LeMel (including - stretched chain, stretched stretchy bracelets, cracked, dented or mis-shaped rings or bangles, or chipped stones).
If you are not sure if you repair will be covered you can email us a photo and we will be happy to let you know.