liable for lost, damaged, or stolen items
Help! I need something fixed
Jewelry is delicate by nature but we understand that things can break.
Should one of your leMel pieces require a repair, please send us an email at firstname.lastname@example.org with a photo and small description of the repair needed. We will respond with mailing instructions and a quote if necessary.
leMel will repair, at no charge, any repair needed on a 14k gold item for up to 12 weeks after purchase. After that repair charges will be incurred by the customer and a quote will be provided. When repairs are outside of the 12-week window, all repair and shipping charges must be paid for by the customer upfront.
Estimated Costs For Most Common Repairs
If you would like us to make a custom piece for you please email us at email@example.com with a brief explanation. We will respond with a price quote. Please note that all custom orders are final sale.
Estimated Starting Costs For Most Popular Custom Projects
Feel free to check out this customer's repurposing project where we did a little bit of everything!