Most jewelry is not meant to last forever and before you know it, your jewelry box is filled with pieces you no longer wear and don’t know what to do with. We are all about keeping it simple and timeless at LeMel, so now is an excellent opportunity to declutter your jewelry box and refresh it with items you’ll love for years to come. 

Got metal? If you have valuable precious metal (silver, gold, platinum) jewelry you no longer wear, we can help you melt those items in exchange for credit to shop at leMel for something you’ll love (examples include: old chains, mountings we take the stones out of, old pieces that are no longer in style and not able to be repurposed). Not sure if a piece you have is real or costume? Send it in and we will let you know! 

We want to make it easy for you to join us in cleaning out your jewelry box with our Spring Clean Your Bling Trade-In Event. Order your Trade-In Kit and we'll send you a pre-paid postage label with all the necessary items for you to mail in your unwanted jewelry and trade it in for a LeMel gift card to buy something new.

The Process

1. Request A Trade-In Kit - It's free! We cover shipping and insurance for you. 
2. Send In Your Items - Simply fill out a few details and pack your valuables.  
3. Get Paid - Choose to receive LeMel credit for the value of your trade in jewelry.

Your kit includes:

• A pre-paid label with insurance and padded mailer
• A form to list out what you are mailing us with approx. value
• Baggies to secure your valuables in
• A spot for your contact info

1. Mail your items back to us using the prepaid envelope within 5 days of receiving it.
2. Once we receive your order we will contact you to discuss the details of your items.  

One way shipping and insurance costs are included with your Free Trade-In Kit.   If you want to send in something that requires more insurance, please contact us so we can send a new postage label with the appropriate amount of insurance. 

Applicable service fees and commissions will be deducted from trade in values.   If your jewelry has no value we will donate it or send it back to you for a $25 label fee.

FAQs

What can I send in?

You can mail us any material containing gold, silver or platinum. That includes bracelets, brooches and pins, chains, charms, clasps, earrings, links, necklaces, pendants, rings, etc. We accept all karats: 10k - 24k. Not sure, just mail it in and we’ll let you know!

How much money do I get in exchange for my jewelry?

The offer is based on the item's weight, metal type and purity and the daily price of gold. 

How will I get paid?

You will be sent an offer for LeMel Store Credit. There are no cash payments.

What if my piece has stones in it?

In order to get an accurate price for your gold, we will remove all stones from the jewelry. We do not buy gemstones. We will return your stones to you, or we can help you explore custom jewelry options to repurpose them. 

Is the Trade-In kit free?

Yes! Additionally, we provide a FREE return insured shipping label with every kit to mail your items in. All Trade-In Kits are automatically insured for $5,000, with additional insurance available. To secure additional insurance, please email us: hello@shoplemel.com.  If your jewelry has no value we will donate it or send it back to you for a $25 label fee.  

How will I know when you've received my Trade-In kit?

As soon as we receive your Trade-In Kit, we will email you to acknowledge receipt and confirm the items we received. 

Can I use my own packaging to send in my gold?

Yes! If you do not want to wait for your Trade-In Kit, please email us (hello@shoplemel.com) and we can email you a pre-paid postage label and instructions on how to mail in your jewelry. 

Does the LeMel Store Credit expire?

No! LeMel Store Credit it will never expire. Feel free to take your time to pick out your next piece of jewelry, or use it towards a new custom jewelry piece.  

How do I know if it’s worth it for me to repurpose something?

If you have a family heirloom, or a piece of jewelry that holds meaning near and dear to your heart, or maybe just a special item that was gifted to you that you no longer wear, we would suggest repurposing it.  Why not make it something new that you will actually wear.  We can melt the metal and use that money as a credit towards a new custom piece of jewelry. We love these kinds of projects and are happy to brainstorm ideas for your piece! 

How much does repurposing my jewelry into a new custom piece cost?

Most custom re-make projects start around $700 and go up.  We can melt any metal and use that as a credit towards the new piece of jewelry. We can also work with you to repurpose as many stones as possible.  

What if I want to use my melted metal and stones for a new custom piece?

We are happy to help you create a new custom piece of jewelry! We will take your precious metals from the Trade-In Kit and weigh them (it) to get a value for us to recycle it (aka melt the gold).  It is not economical to melt your gold down and use it on your project.  This is actually VERY expensive.  So in most cases when we take diamonds out of a ring for example and make a new ring.  We will sell the gold from the original ring for the weighted value.  We then put the credit towards your project or towards the purchase of any leMel piece!  

What if I change my mind?

If you change your mind and decide not to proceed, we will simply invoice you for return shipping and send your items back to you as is.   If your jewelry has no value we will donate it or send it back to you for a $25 label fee.