Typically exchanges are accepted within 30 days of purchase, but for Holidays we are offering an extended store credit window through January 15th, 2026.

Once packages leave our hands, delivery timing is managed by the carrier. Unfortunately, delays due to weather or postal service disruptions are outside of our control—but we’ll always do our best to help.

Address:

2418 Tangley St.

Houston, Tx 77005

Showroom Hours:

Monday–Friday: 10 AM – 5 PM
Saturday: 10 AM – 3 PM
Christmas Eve: Open until 2 PM

Closed: Christmas Day & New Year’s Day

For guaranteed delivery by December 25th, please order by the following dates:

In Stock Jewelry (Ships within 2-3 Business Days)

• USPS Ground Advantage / First Class Mail: Order by December 14th
• USPS Priority Mail: Order by December 15th
• UPS Ground: Order By December 13th (Delivery times vary based on destination, we recommend ordering early).
• UPS 2-Day Air: Order by December 19th
• UPS Next Day Air: Order by December 20th.

• Initial Necklaces and Bracelets: Order by November 21st (3-4 week production.) We do offer a $75 Rush fee for 1-2 week production time.
• Custom Name Necklaces, Family Heart Pendant, The Birthstone Necklace, and The Diamond Name Bangle: Order by October 22nd

Yes! Gift wrapping is available for $5 per item and includes our signature LeMel packaging and ribbon. You can also add a personalized gift note at checkout.

Absolutely. Just enter their shipping address at checkout—we’ll handle the rest (and won’t include pricing inside the box!).

Yes! We offer USPS Priority and UPS 2nd Day and Overnight shipping options for an additional fee. You can select your preferred speed at checkout.

Once your order ships, you’ll receive an email with your tracking number so you can follow its journey. In-stock items typically ship within 2–3 business days.

We have an in-stock and ready to ship collection curated with some of our best-seller just for you!

Yes! Send an e-gift card instantly or shop a physical card in person.