Close but not quite? Prefer a different stone or gold tone?
Let’s use this design to start a custom order together.
Your unworn and unwanted jewelry shouldn't be collecting dust -- it's valuable! Order a Trade-In Kit to turn something old into something sparkly and new!
Got metal? If you have valuable precious metal (silver, gold, platinum) jewelry you no longer wear, we can help you melt those items in exchange for credit to shop at leMel for something you’ll love! (examples include: old chains, mountings we take the stones out of, old pieces that are no longer in style and not able to be repurposed). Please only mail in precious metals (10, 14, 18, 24 karat gold and sterling silver). Costume jewelry has no trade in value and will be donated.
One way shipping and insurance costs are included Free with your Trade-In Kit. All kits are automatically insured for up to $5,000, with additional insurance available by emailing us: hello@shoplemel.com.
If your jewelry does not have any value we can donate your items or send them back to you for a $25 label charge.
Have more questions? Please visit our Trade-In Information page HERE.
Delivery Timelines
To estimate delivery time, please take into account our processing time (2-3 days) in addition to the time indicated by your selected shipping method at checkout.
All initial necklaces and bracelets are can take up to 3-4 weeks to custom make and ship. Items not in stock can take between 6-8 weeks.
*please note: the shipping method selected does not expedite your order's production time.
leMel offers FREE UPS Ground Shipping for orders in the US with a tracking number for orders over $400 (EXCEPT during annual sitewide sales).
We also offer:
USPS First Class - $5.99*
USPS Priority - $9.99
Carrier based UPS 2nd day and UPS overnight are calculated at checkout.
*only offered for orders with a value of less than $199.
Please message us via chat or email hello@shoplemel.com for more up-to-date shipping timelines.
Important Notes
• We will combine pieces into the least amount of boxes we feel appropriate unless otherwise noted in your order.
• A signature is required for shipments sent via UPS unless NAVIDIUM is purchased.
• UPS does NOT deliver on Saturdays.
• We cannot ship UPS to PO boxes.
• All shipping charges are non-refundable.
LeMel allows for returns and exchanges to be made on eligible, stocked, unworn merchandise within 7 calendar days of you receiving your order. During our Black Friday Early Sale we will only offer exchange for store credit, there will be no refunds.
Items purchased from Nov - Dec. are eligible for an extended exchange or store credit window till January 6th with no refunds offered.
WE DO NOT OFFER RETURNS OR EXCHANGES on customized jewelry, initial necklaces, custom sized beaded bracelets, rings that have been sized or special ordered, engraved items, custom sized necklaces, custom ordered pieces, etc.
Returns PolicyGreat way to trade in your gold or silver jewelry for something new that you’ll love!
Love the trade in kit! Spring cleaning came early this year. What a great way to say goodbye to the old and welcome the new.
Shipped quick. Loved the ease of the kit & got great value for a store gift card ! Would use again if needed
I received a jewelry trade-in kit & was able to sell my old jewelry successfully! I’d highly recommend ordering one if you’re interested in recycling old jewelry. The best thing about this is that it’s free (with a small shipping fee, if any)!
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